SW Synthwave
Synthwave AI Solutions

Our Services

Three services,
one clear focus.

We've built our practice around three service areas that address the most common points where organizations need structured AI support.

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Our Methodology

How we approach
every engagement.

We begin each project with discovery — understanding your context, your data, and the actual problem you're trying to address. From there, we define scope clearly, establish how we'll measure progress, and build in regular checkpoints throughout. Nothing moves forward without your team understanding and agreeing to the direction.

01
Discovery & Problem Definition
We listen, ask questions, and map the actual problem space before proposing anything technical.
02
Scope & Success Criteria
We define clearly what we'll build, how we'll evaluate it, and what constitutes a successful outcome.
03
Build & Iterate
Development happens in cycles with regular check-ins, so you see progress and can provide input throughout.
04
Handover & Support
We document everything thoroughly and include 30 days of post-handover support as standard.
Service 01

Conversational
AI Design

We help you design and build conversational interfaces — chatbots, voice assistants, or internal Q&A tools — that communicate naturally with your users. The process starts with dialogue mapping, where we work with you to define conversation flows, tone of voice, and escalation paths. We then build, test, and refine the system using iterative feedback loops with your team. The result is a conversational agent that reflects your organization's voice and handles common queries with care.

  • Dialogue flow mapping and conversation architecture
  • Tone of voice and brand alignment
  • Escalation and fallback path design
  • Integration with your existing systems and channels
  • Iterative testing with real user interactions
Starting From
HK$8,600
Typical Duration
4–8 weeks
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Conversational AI Design
Typical Process Steps
01
Stakeholder interviews and use case definition
02
Dialogue map creation and tone specification
03
Prototype development and initial testing
04
Refinement cycles based on feedback
05
Deployment support and documentation handover
Data Pipeline Architecture
Typical Process Steps
01
Data source audit and current-state assessment
02
Architecture design and technology selection
03
Incremental build and integration testing
04
Quality monitoring setup and validation
05
Handover with full documentation and training
Service 02

Data Pipeline
Architecture

A foundational service for organizations that want to make better use of their existing data. We design and implement data pipelines that collect, clean, and structure your information so it becomes suitable for AI and analytics applications. This includes source integration, transformation logic, storage design, and quality monitoring. We work with your technical team to ensure the pipeline fits within your current infrastructure and can scale as your needs evolve.

  • Multi-source data integration and ingestion
  • Transformation logic and data cleansing
  • Storage design optimized for your use case
  • Automated quality monitoring and alerting
  • Scalable architecture built for growth
Starting From
HK$12,400
Typical Duration
6–12 weeks
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Service 03

AI Proof
of Concept

Before committing to a full-scale AI project, this service allows you to test an idea in a controlled setting. We collaborate with your team to define a focused problem, build a working prototype using real data, and evaluate the results together. The engagement typically spans two to three weeks and concludes with a candid assessment — including honest guidance on whether the concept merits further investment. No pressure, just clarity.

  • Focused problem definition workshop
  • Working prototype using your real data
  • Structured evaluation and performance analysis
  • Honest assessment of viability and next steps
  • Written findings report included
Fixed Price
HK$5,300
Typical Duration
2–3 weeks
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AI Proof of Concept
Typical Process Steps
01
Problem definition and success criteria workshop
02
Data review and feasibility assessment
03
Prototype development (days 5–15)
04
Evaluation against defined criteria
05
Written findings report and recommendation

Help Me Choose

Which service
is right for you?

Feature Conversational AI Data Pipeline AI PoC
Best for: exploring a new AI idea
Best for: customer-facing chat systems
Best for: organizing and using your data
Fixed price available
Includes written report
Shortest time to completion

Not sure? Get in touch and we'll help you figure out where to start.

Shared Standards

Applied across
every service.

Data Security

Strict data handling protocols aligned with Hong Kong's PDPO. Access is limited to what's necessary, nothing more.

Full Documentation

Every engagement concludes with thorough documentation so your team can operate and extend what we build independently.

Post-Handover Support

30 days of support included after every project delivery, so you're not left to navigate early issues alone.

Defined Success Criteria

We agree on how outcomes will be measured at the start of every project, so there's no ambiguity at the end.

Pricing

Straightforward
service pricing.

Service 01

Conversational AI Design

HK$8,600

Starting price · 4–8 weeks

  • Dialogue mapping
  • Tone specification
  • Working prototype
  • 30-day support
Enquire
Service 03

AI Proof of Concept

HK$5,300

Fixed price · 2–3 weeks

  • Problem definition workshop
  • Working prototype
  • Findings report
  • Honest recommendation
Enquire

Get Started

Tell us what you're
working toward.

We're happy to discuss your situation, suggest which service might be the best starting point, or simply answer questions — without any obligation on either side.

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